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| | Still cant get rid of hard drive diagnostic after using malware remov and others | |
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fashion Admin
Posts : 87 Reputation : 0 Join date : 2010-12-24
| Subject: Still cant get rid of hard drive diagnostic after using malware remov and others Fri Dec 24, 2010 8:46 pm | |
| I don't have any pop-ups from HDD, however I can't open Itunes or get on the internet either. My connection says that im connected to the internet but internet explorer says it cant connect. I've ran almost every anti-malware program I could find and I still cant get rid of it. Any suggestions please??? __________________ Hello. Download OTL by OldTimer to your Desktop.
- Close all windows and double click OTL.exe
- Click Run Scan and let the program run uninterrupted
- It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
- You may need to use two posts to get it all.
- ________________
- It wont let me run the program. A message comes up and says im running
an illegal program and need to close it or ignore. When I hit ignore It doesnt keep working.
- ______________
- Please download and run RKill.
Download mirror 1 - Download mirror 2 - Download mirror 3
- Save it to your Desktop.
- Double click the RKill desktop icon.
- It will quickly run and launch a log. If it does not launch a log, try another download link until it does.
- Please post its log in your next reply.
- After it has run successfully, delete RKill.
Note: This tool only kills the active infection, the actual infection will not be gone. Once you reboot the infection will be active again! Please do not reboot until instructed further to do so.Then, try the tool again. __________ its screwin up again, saying the same error message _________________ Please run OTL
- Under the Custom Scans/Fixes box at the bottom, copy and paste in the following:
Code::otl O4 - HKCU..\Run: [1352622799] C:\Users\Owner\AppData\Local\Temp\1352622799.exe (HardDrive Corporation) O4 - HKCU..\Run: [uiPGGcQmqy.exe] C:\Users\Owner\AppData\Local\Temp\uiPGGcQmqy.exe File not found O15 - HKCU\..Trusted Domains: real.com ([rhap-app-4-0] https in Trusted sites) O15 - HKCU\..Trusted Domains: real.com ([rhapreg] https in Trusted sites) O15 - HKCU\..Trusted Ranges: Range1 ([http] in Local intranet) @Alternate Data Stream - 203 bytes -> C:\ProgramData\TEMP:DFC5A2B2 @Alternate Data Stream - 109 bytes -> C:\ProgramData\TEMP:A8ADE5D8 [2010/12/09 09:56:46 | 000,000,803 | ---- | C] () -- C:\Users\Owner\Desktop\Hard Drive Diagnostic.lnk
:commands [emptytemp] [reboot]
- Then click the Run Fix button at the top.
- Note:
The fix for OTL automatically hides your Desktop and Start menu so the fix can be completed. Do not be alerted, this is normal.
- Please do not exit the program. It might take a while to fix, but allow it to run. If it asks to reboot the computer, allow it to reboot. If the program freezes, and the computer fails to reboot - let me know.
Lastly, post the contents of the log. (Located at C:\_OTL\Moved Files)
- ________________________
- The virus is gone now however I still cannot use the internet or open itunes. I can open microsoft word though.
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